I take to my blog because 140 characters on Twitter is not enough.
I'm sure that many of you are aware that The Corner Suite Bistro has abruptly closed their doors.
I recently purchased a gift certificate for the restaurant for my parents for Christmas. Upon hearing of their closure (and apparently full voice mail inbox), I decided to call Visa, to get them to remove the charge.
After speaking with Visa, and telling them that I heard the information via Twitter, I was told that in order to get the charge waived, we must attempt to contact them directly by whatever means - phone, email, Facebook, Twitter (the Visa guy actually said that - I laughed inside) to see if they will refund us the money.
If after a reasonable amount of time you do not hear back from The Corner Suite, contact Visa again and they will launch an investigation to have the charges removed.
Hope you are all able to get your money back!